There is 50% restocking fee + Return Shipping Charges, if the box is opened, but the item is not used (excluding Fryer Guard).
Fryer Guard is a custom measured product therefore is Non Refundable. Exchange allowed only in case of manufacturing defect(s).
All sales are final after purchase is made. We accept returns ONLY for refund or exchange for items damaged in transit or if there is any manufacturing defect(s). To be eligible for a refund or exchange, you must first email us and call us within 24 hours of receiving the order at info@microfilterking.com, Tel at +1 (833) 202-8508 to alert us of the damage or manufacturing defect(s) along with pictures of the item. Then return the damaged/defective item(s) to us unless we tell you to hold on to them. Upon receipt of the damaged/defective item(s) we will ship out a replacement or parts, when available. If replacement is not available within 14 days, we will refund the full purchase price of your item(s). All shipping fees to and from will be paid by the buyer.